Remote Support

remote-supportHow does this work?

Our Remote Support service is available only while we are talking to you on the phone. Your internet connection needs to be up and running.

You will give us permission to access your computer remotely only this one time, and you will see everything we do right on your screen. We can view your screen and share control of your mouse and keyboard.

You are in full control of your computer at all times and have overriding control of your mouse and keyboard.

When we fix your problem and disconnect we no longer have access to you computer until you give us your permission again by going through all the steps.

Make sure you are talking to Tom – Computer Guy on the phone before proceeding!

You can reach us at 954-986-4222

You Can Pay using Paypal or mail us a check You can now pay for Remote Support using your Credit Card
How much does it cost?

We charge $30 for each 1/2 hour time slot, or portion thereof.
For example:
15 minutes = $30
30 minutes = $30
35 minutes = $60
59 minutes = $60